Remotely: I met her remotely when I started the process of looking for a house. She took the time to give me some builders to research and start the process. She communicated with me on a regular basis remotely as I was working through finding the right house. Any questions I had about the building process, builders, etc she was researching and responded to all requests in a timely, professional, and detailed way. Meeting Laurie in person, and working through the building phase and closing: It was a Saturday when I came out to Dallas in January. Laurie had recommended that I go look at specific areas and get a feel for the area I wanted to build a house. That Sunday - on her birthday - (didn’t realize that until later) she took me around to some current homes and areas. She listened and asked questions about what I liked and didn’t. Wasn’t pushing me to make choices but truly was trying to understand what I did and didn’t like about areas and homes. At the end of day one - Laurie said let me come up with a list of some builders/projects we will go look at and we will start Monday to find you a home. Monday comes - I get an email with a list of 12 (still have the list). The list included different quality, styles, lot sizes, and areas. The first spot was where I ended up landing… but the day before I mentioned many times that lot size was a concern to me and the size and style of the house. Laurie truly listened to those concerns/desires and curated a masterful list. As I was looking at homes and floor plans - I had many questions. Laurie was prepared to answer all questions and again was not pushing me to make a decision or trying to guide my choice, but truly wanted me to find the right plan/builder. Spent about another day and a half looking at houses and finally went back to the first spot she had recommended and signed the contract. Building process: She is an advocate for her customers. Obviously, with delays and material shortages, there were some frustrations - but if I expressed frustrations she would jump in and track down information. As I had questions during the building process she would respond and find those answers. I truly can’t thank Laurie enough this was a 1.5 year to build - but I couldn’t be happier with the outcome. Laurie is a true professional, friendly, knowledgable, engaged, and an advocate for her customers. I think it’s one of the few Realtors that actually care about you finding the right home. It was an absolute pleasure working with Laurie! I would and will happily recommend her to any and everyone that is looking for a new house in this crazy market.